Ethical Jewellery Australia

Australia's Premier Ethical Bespoke Jewellery Company

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FAQ

Carat

For Gemstones, a carat is a measurement of mass. One carat is equal to 200 milligrams. For metal, carat (or Karat) refers to the purity of the metal e.g. 18 carat gold is 75% pure gold.

Casting

The pouring of metal into a mould to manufacture a piece of jewellery.

Clarity

The absence or presence of flaws in a Gemstone or Diamond.

Conflict diamond

Diamonds whose sale directly funds conflict. The Kimberley Process is an agreement whose signatories uphold their promise to not offer conflict Diamonds for sale.

Eternity band

A continuously gem set band ring. The Gemstones are usually uniform in size and cover the length of the band.

Ethical precious metal

Gold & other precious metal that has been responsibly recycled under conditions dictated by the local Environmental Protection Agency (or equivalent), or responsibly hand mined, with full restoration of the environment, in communities that directly benefit from its sale.

Ethical Gemstones

Gemstones that have been responsibly mined with total consideration for the environment and the community (or miner in the case of legally fossicked goods) in which they are mined. Land must be restored and the communities must directly benefit from their sale. This is a new concept and represents an enormous challenge to Gem Merchants and Gemmologists. It is not yet widely considered by the gem community or the public at large.

Fancy Colour Diamond

A non-colourless Diamond. Colours include yellow (champagne), brown (cognac), pink, green, blue and the rarest of all — red. Whilst Coloured Diamonds do occur naturally, it is not unusual to encounter one that has been artificially enhanced by the application of heat and/or radiation. This treatment must be disclosed by the seller.

FGAA

Fellow of the Gemmological Association of Australia. This post nominal is only awarded to qualified, registered Gemmologists who are members of the Gemmological Association of Australia.

Gemmology

A science that studies all aspects (from formation to fashioning and identification) of minerals and other rare organic materials (such as pearls and amber) that are beautiful and durable enough for personal adornment or other ornamental purposes. The study of Gemmology encompasses geology, crystallography, chemistry, physics, mathematics, history, geography, gem testing, gemstone synthesis and gem cutting and involves the study of individual gem materials, ornamental minerals, organic material and rocks.

Manufacturing jeweller

A professionally qualified jeweller who has served an apprenticeship and often will have completed a fine arts degree or some form of post graduate training.

Palladium

A silvery-white metal from the platinum group.

Point

A measurement for gemstones. One carat is equal to 100 points.

Polish

The finish of a gemstone. Can also be applied to the finish of metal e.g. highly polished, matte finish, brush finish etc.

Rhodium plating

Electroplating with Rhodium, a silver-white metal from the platinum group. This produces a white, reflective finish on white gold.

Round brilliant

refers to a cut style commonly associated with diamonds and other light coloured Gem material. Typically a round brilliant cut features 57 or 58 facets 33 above the girdle (the plane separating the crown and pavilion of a Gemstone), and 24 or 25 below the girdle. This cut maximises the yield from the rough (when octahedral) shape of a diamond.

Shank

The bottom and sides of a ring.

Solitaire

A ring featuring a single Gemstone or Diamond.

Specific gravity

In the context of Gemmology, specific gravity refers to the relative density of Gem materials and precious metals. Because of the differences in specific gravity between Gem materials, different stones of equal weight will be different sizes; the heavier material will be smaller.

Trade jeweller

An independent manufacturing jeweller to whom major jewellery shops outsource their repairs and manufacturing work. Trade jewellers often work for more than one retailer and also have a private customer base.

Valuer

A registered Gemmologist with a post-graduate diploma in valuation. Valuers must be current members of the registered national valuing body and must participate in a continuing education programme to ensure their qualifications are up to date.

Wastage rate

The amount of metal that is discarded in the process of manufacturing a piece of jewellery. This usually occurs during sawing or filing.


We are currently trialling PayPal as our payment gateway. This method is secure and accepts all major credit cards. You do not need a PayPal account to make a payment. You may also pay via direct debit. Our bank account details are included on your invoice. Please make your payment in Australian dollars.   SYSTEM OF WARRANTIES All of the diamonds offered have been purchased from legitimate rough diamond sources not involved in funding conflict and in compliance with UN resolutions. We hereby guarantee that our diamonds are conflict free based upon personal knowledge and/or written guarantees provided by our suppliers.  We herewith guarantee that none of our diamonds has been manufactured in breach of UN resolutions 1173, 1176, 1306 and 1343.  

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General (15)

I want to buy my partner an engagement ring, but I don’t have a clue how to go about it – can you help?

The short answer is yes.
As this business has grown, it has become necessary to add a consultation service. Whilst many are more than happy with offering their partner a promised ring (that is, the metal and diamonds to make a ring), some men do prefer to present a finished ring.We have taken many of our customers through the whole process from creating a design and the appropriate diamonds and precious metal to introducing them to a manufacturing jeweller, managing the manufacturing and setting process and organising a valuation.… Continue Reading

I don’t know my ring size, how will you make a ring to fit me?

We are just as anxious as you are to get the size right first time. Contact us and we will send you a free ring sizer.… Continue Reading

Do you have a retail outlet?

No we don’t. The business is essentially online and we don’t keep inventory as our jewellery is made to order. Our jewellers and other sub contractors work from their own workshops, but the design, quoting and Diamond and Gem sourcing is done from a home office.
This was  model was chosen deliberately to reduce overheads (savings that are passed onto you), to allow for flexible working hours to suit the needs of a growing family and because sitting in a shop all day is not that much fun.… Continue Reading

But I don’t live in Brisbane, how can I have a ring designed and made when I am in another state?

As strange as it may seem, very few of our customers are Brisbane based and it has never been a problem. Our service is so personal, no question goes unanswered and every aspect of the design is checked and rechecked before it is made. Because we have always done it this way, we have worked out how to do it well.… Continue Reading

Do you make jewellery other than rings?

No we don’t – this is a very specialised service. EJA makes engagement, commitment, wedding and anniversary rings (and the occasional dress ring) only. Of course we also offer ‘promised rings’ which is a pack containing metal and diamonds or other gemstones (or a bit of both) you can then present it to your partner for them to design the ring.… Continue Reading

How much does it cost to get a ring made?

Making a ring normally costs anywhere between $500 and $2,000 — sometimes more (particularly for platinum). For more information on this, visit the Having a Ring Made section.… Continue Reading

I don’t have an enormous budget, does this mean that I will get a poor quality diamond?

Absolutely not. There are ways around budgets.
We can find diamonds to suit most but do not compromise on the quality of the cut or their non-conflict status. Your diamond will be beautiful regardless of the colour and clarity – although we do not sell material with eye visible inclusions so there is no ‘bargain basement’. We really want to sell diamonds that continue to delight.… Continue Reading

How do I pay for my order?

We have a secure ordering system. We accept all major credit cards via paypal, bank cheques and direct debit bank transfer. Please allow time for direct debits and cheques to clear. All transactions must be finalised before goods will be mailed or can be collected. The payments link can be found here.… Continue Reading

How much does a diamond cost?

That really is one of those ‘how long is a piece of string’ questions. There is so much variation in diamond prices, even between stones of the same size. After colour and clarity, the quality of the cut, polish and symmetry of the diamond, greatly influences the price. Also, as prices are tied to the US dollar, they can literally change overnight.… Continue Reading

I am looking for a natural pink (or other coloured) diamond – do you have these?

Yes we do. We are able to source certified, Australian pink, yellow and champagne diamonds.… Continue Reading

Why do I need more platinum than gold or silver to have the same ring made?

It’s all to do with density (Specific Gravity). Platinum has a higher specific gravity (SG) than other jewellery metals and you need more. 18ct Yellow Gold has an SG of around 15.60 (depends on the alloy) 18ct White Gold is around 14.60, Sterling Silver is around 10.40 and Platinum is around 21.50. So, as an example, if you had two rings that looked identical but one was in Sterling Silver and the other in Platinum, the Platinum ring would weigh twice as much as Platinum is approximately twice as dense as Sterling Silver.… Continue Reading

How long before I will receive my order?

All orders are customised to suit the requirements of the buyer.
For Promised Rings, if the raw materials are readily available (i.e. your stone choice is not unusual) you should receive your order within two to three weeks of purchase.
Premade pieces are ordered from the US, delivery time will be advised at the time of your order – usually three to four weeks.… Continue Reading

Why do you only use recycled metal and non-conflict gems?

We are not ‘screaming greenies’ — but we do care about the environment and its people.
The fact is that the jewellery industry consumes about 85% of all mined gold and a large percentage of mined platinum.
The mining and refining process does a lot of damage. Though many countries enforce strict environmental restoration laws, too many industrial accidents still happen — resulting in pollution of land and waterways and poisoning of the local wildlife and people.… Continue Reading

Buying expensive items on the Internet can be a risky business, how can I be sure of the quality of your diamonds and gemstones?

Ethical Jewellery Australia is a business that is focused on the quality and ethics of the product.  Melinda Nugent is a Gemmologist who is passionate about the quality and integrity of the gems and Diamonds we offer you. The same goes for the manner in which they are mined and later processed.
We have selected suppliers who meet our strict Gemmological and ethical standards.… Continue Reading

Compared with the prices you see in chain stores, this seems like an expensive option. Why should I consider your product when I can get a one plus carat diamond ring for under $10,000 off the shelf?

You are absolutely right. Major chain stores, online retailers and auction houses do offer ‘bargains’. However, these types of shops are not our competition. When taking into consideration the quality of our raw materials and what a good manufacturing jeweller can create with it, we can’t be thought of in the same light as a retailer who mass produces their product offshore.… Continue Reading



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