Testimonials from our customers

Here’s what some of our lovely clients have to say about working with Ethical Jewellery Australia

4-claw, lab-diamond solitaire engagement ring in recycled platinum

Imogen from Hong Kong

“When I set out to buy an engagement ring, I knew the qualities that I wanted but had absolutely no idea of how to go about creating a ring which was not only beautiful, but also ethical and sustainably sourced.

I contacted EJA along with a few other jewellers, and after the first few emails I knew that these were the people to help me create my ring.

Melinda was an absolute gem (no pun intended), going above and beyond in order to answer my questions and provide information. She helped me to identify what was most important to me and find a diamond which fulfilled all these criteria.

During the creation of the ring, my feedback was welcomed and taken on board, and when it came to delivering the ring, the team ensured that it was sent safely across the ocean to me.

I cannot thank Melinda and Ferdinand at EJA enough for the creation of my fiance’s stunning engagement ring!”

Recycled Sterling Silver anniversary ring with a beaten finish and featuring a stylized pomegranate flower in 18 carat recycled yellow gold as a setting for a US Anthill Garnet - by Ethical Jewellery Australia

Recycled Sterling Silver anniversary ring with a beaten finish and featuring a stylized pomegranate flower in 18 carat recycled yellow gold as a setting for a US Anthill Garnet - by Ethical Jewellery Australia

Christine from the Sunshine Coast, Queensland

“I excitedly received the delivery of the ring I’d ordered for my husband, and couldn’t wait to give it to him and see his reaction – fortunately, he loves it!
Melinda helped me to create a special keepsake to surprise him with for our anniversary. Something special to mark the occasion of 30 years of marriage and 40 years of our relationship.
After brainstorming by email, we came up with a beaten silver ring with rose gold insert, in the shape of a pomegranate, for its traditional symbolism and to represent some of our travels (from Central Asia to the Mediterranean).  I was excited to learn about Ant Hill Garnets, and chose one to form the ‘body’ of the pomegranate – I also wanted to have some red colour in there! It has all come together beautifully, right down to the engraving inside the ring.
It was such a pleasure working with Melinda and her team, even though we didn’t meet until I collected the ring – it was an easy and reassuring process from start to delivery! I’m very happy with the result, and it is also such a feel-good thing to know that I’ve supported an ethical jewellery business (searching online for ethical gemstones is what led me to Ethical Jewellery Australia in the first place).”

Phillipa from Brisbane, Queensland

“What a fantastic experience from start to finish. Over the moon with my ring!”

18 Carat recycled yellow gold pendant made in the image of a little girl with a pink diamond and platinum hair clip

Inda from Brisbane, Queensland

“I was surprised to unwrap not only a beautiful accessory, but one that featured a drawing I knew by heart – one of (my daughter), sketched from a picture, missing her while I was away at work.
The reason why I’m sharing this is because the gift was lovingly made by Melinda Bailey and her team at Ethical Jewellery Australia.”

Romina and Lars

“We received our rings a couple of days ago. They fit perfectly and we are both blown away, they look even better in real life! So, so beautiful!
Thanks again to you and the team for the outstanding effort! We couldn’t be happier!”

Cameron from Kewdale, Western Australia

“Rachael absolutely loves the ring, and has repeatedly said that it encapsulates everything that she loves and feels like it always been a part of her, just unveiled.
I cannot thank you, and everyone involved, enough in making our dreams come true!”

Russell from Rockhampton, Queensland

“Hey Melinda,
Yes I’ve received the ring, I went to the post office as soon as the package arrived. I was excited to see if it was as I had imagined.
I’m not a very creative person, so I was apprehensive at times when waiting for the ring to arrive, whether all the little decisions Erin and I made throughout the design period would amount to a look we were searching for.
I would like to thank you for all your help.
At the beginning we were unsure of a direction, vastly different styles and ideas to decide from.
You were very patient, answered all our questions and gave us advice when we were unsure.
I must admit the idea of getting a ring custom made by someone we saw on the internet, that we’ve never met before and only emailed few times gave me some doubts.
Nonetheless it was clear when I saw the ring that we had made the right choice.
The ring is beautiful. I’ve looked at it every day since and I’m liking it more and more.
Many thanks,

Nick and Alicia from Brisbane, Queensland

“Melinda made what seemed a daunting task simple and talked me through the ring design making me feel at ease the entire way through the process.
I now consider myself an expert on engagement rings and my fiance and I are both chuffed with the end result. 
We couldn’t imagine a ring more perfect to celebrate our love and will definitely be talking soon to discuss wedding bands.
Thank you from Nick and Alicia”

Min from Canberra, ACT

“Hi Melinda,
We went and picked up the rings today. They’re lovely and exactly what we were after.
Thank you very much for all your help during the whole process. You were so easy to work with, and we really appreciated always being kept in the loop.
Thanks again and regards,

Melissa from Sydney, NSW

“I received my beautiful paw pendant yesterday it is more stunning then what the pictures make it out to be. Thank you to Melinda and Chris for doing such an amazing job on the pendant.
Melinda you are so easy to work with and always there to answer any questions or changes of mind in design.
You make beautiful jewellery and know how to not just give value for money but also know when the project just needs that little more pop to make it look amazing.
Thanks again for my beautiful pendant I highly recommend anyone make inquires through Melinda and you will not regret the jewellery you get from her and her team.”

Rowena and Stephen from Brisbane, Queensland

​”We can’t thank Melinda enough for all her guidance and help, when designing and choosing our rings.
We first met Melinda when looking for a engagement ring and not only did she find a beautiful diamond for us, but her service during the whole process was beyond words.
When we were looking for wedding bands, we knew would be returning to Melinda to create them, and again her service didn’t disappoint.
My now husband had left confirming his wedding band quite late, (which was sourced by Melinda from US, as specific ring he was after) and there was the real issue of his ring not reaching us for our wedding day.
It arrived the day before wedding and Melinda sent the ring express post to Byron Bay from Brisbane that day, and we picked it up from the Byron Bay post office the morning of wedding.
Not only do we love that Melinda creates ethical jewellery, but we love that she cares about what she does.
Thank you Melinda for all your assistance and support when creating our rings ♡”

Alex from Brisbane, Queensland

“Working with Melinda and Ferdinand to create a bespoke engagement ring for my partner was a brilliant experience from start to finish.
From choosing stones the stones and metal, to the design; I was guided through the process and given updates every step of the way.
A wonderful way to create something to last a lifetime.”

Dom from Sydney, NSW

“Hi Melinda,
Picked the ring up from the post office this morning. Just wanted to thank you again–it’s everything I hoped for.
Thanks also for the immense amounts of time and effort you put into designing the ring, suggesting different things, and answering what must have been millions of enquiries from me!
I cannot thank you enough–you run a fantastic business!
We’ll be in touch in due course regarding wedding ring(s).
Until then, have a great Christmas!

Scott from Gladstone, Queensland

“Hi Melinda,
Well, the proposal went perfectly as planned and she said yes!!! She absolutely loves the ring and it’s already proving to be very popular with everyone who sees it.
She particularly loves the pineapples!! And of course she loves the entire concept of ethically produced jewelry, she loves that too!!
Thank you so much for your input and work with creating the ring, and please pass on my satisfaction to Chris – he’s done amazing work and it’s something we’ll both cherish for a very long time!!!”

Tina from Western Australia

“Amazing service by Melinda, thank you so much. I collected my ring today whilst visiting QLD from WA and I am absolutely delighted it looks even better than in the photos. Ferdinand thank you for creating my ring it’s perfect just what I wanted.
Anyone who may be worried purchasing online from a distance (as I was initially), please don’t be, these guys are truly awesome.”

Alex from Sydney, NSW

“I highly recommend EJA to anyone looking for a personalised jewellery design.
As a customer seeking a unique engagement ring that needed to meet very specific constraints, Melinda went above and beyond to make it happen.
The final result was was a truly beautiful work of art.
This would not have been possible without the communication and personalised service provided by Melinda that allowed me to be involved in the design process and transfer my abstract desires into a concrete design.
Thank you again to Melinda and everyone else with EJA for creating the perfect design.”

Chad from New South Wales

“Such wonderful service both during the design process and flawless post purchase service.
Couldn’t be more happy with the level of customer services and my bespoke wedding band.”

Lauren from New South Wales

“I have nothing but praise for EJA. Melinda provided the most personalized and professional service based on respect and integrity.
Our rings are impeccable (thank you Ferdinand!) and are truly a unique work of art! We couldn’t be happier!”

Sean from Western Australia

“Amazing staff, great support and an awesome final product! Can’t sing these guys praises enough.
My new fiancé is completely in love with her ring.”

Gemma from Central Queensland

“Personal advice and support throughout the process. A very professional service which really seeks to ensure the customer is truly happy while designing and making the ring. 
Going to the extra mile to make their customers happy.
I highly recommend EJA to anyone who wishes to own and admire an ethical ring!”

Shane from New South Wales

“Hi Melinda,
My partner and I received our wedding rings, they are amazing and we are very happy. 
You’ve provided excellent service throughout and we will not hesitate to contact you again should we require jewelry in the future and we will surely recommend you to our family and friends.”

Lisa from Brisbane, Queensland

“Such a fantastic experience! Melinda’s guidance was greatly appreciated and resulted in an amazing ring. I never dreamed I’d be wearing such a beautiful piece of artwork on my finger! Thanks so much to the team ?

Scott & Ottilie from Melbourne, Victoria

Just to let you know how everything went on Thursday… Ottilie said “YES”!! (but of course I knew she would). She is absolutely delighted with the ring (she literally can’t stop looking at it).
It looks amazing on her finger and really suits her.
The size of the ring is perfect as well, it is not difficult for her to take off, but it sits perfectly on her finger.
The diamond is truly a stunner, it looks brilliant. We couldn’t be happier!  
Thanks for your assistance and guidance during the whole process. Having an Australian diamond is of special significance as well.”

Stacy and Steve from Brisbane, Queensland

Thank you for my beautiful ring! I love, love, LOVE it!!
Steve and I only had a few sketchy ideas at the start, and there was a lot of umming and ahhing, but your expertise and experience as a third head in this whole process really helped shape the ring into what it is today.
God only knows how many emails were exchanged between us – thanks for your attention!
A massive thank you to Ferdinand too for transforming a 2D design into physical form!
As well as the ring, I just love the story I have to tell about it all – the design, selecting ethical gemstones and the making of the ring in pictures.”

Adam and Julie from Western Australia

I just wanted to say thanks so much for all your work on Julie’s ring. The ring arrived Friday morning before she left for work, but I was able to sneak it in undetected, and I proposed that night. Julie absolutely loves it, especially the cognac diamond.
She was so pleased with the sustainable design elements, it really meant so much to her.
The ring looks amazing and suits Julie so perfectly.”

Garima and Feneil

Thank you for helping to make our wedding rings, and for taking an innovative chance and making wedding cufflinks!
We really appreciated your design assistance and frank advice about best sustainable materials, and your efforts in sourcing exactly the right gems for our designs.
You were very attentive and communicative, and we highly appreciated your patience with our perfectionist tendencies (indeed, for sharing in our desire for the perfect jewels).
Our rings and cufflinks are unique and stunning, many many thanks!”

Sue from Western Australia

The ring is absolutely gorgeous and I love it. It’s everything I was after. Please thank Ferdinand for me.
I am really amazed how he can take that picture and produce exactly what I was after. He has done a fabulous job.
Also I wanted to thank you for squeezing it into the timings I gave you. Your customer service was definitely amazing.
I was so nervous about getting something of this value done of over the internet but as soon as I spoke to you that first time, you put me at ease and kept me updated all the way through.
I really appreciated that. I also liked that extra touch of the photos and story of the making of it. Anyway I would highly recommend you to anyone I know and you never know, I might be back for more! So thanks again.”

Asha from Western Australia

Received the ring! Just wanted to tell you how much I love it and say how absolutely thrilled I am with how it turned out; worth the wait! I haven’t been able to wipe the smile off my face all day!
Thank you so much for making this happen for us. Tom is also impressed, and we are looking forward to doing our wedding rings next.
Please also pass on my personal thanks to Ferdinand, Phil, and everyone else involved.”

Ynys from Adelaide, South Australia

Working with ethical jewels was fantastic. Melinda understood exactly what I was looking for, answered all my questions and made sure the ring was delivered in plenty of time for the wedding.
The ring is stunning, fits perfectly, and best of all I know it was ethically produced. I couldn’t be happier.”

Jeremiah and Karen

We absolutely love it and it has brought Karen much Joy. Thanks so much for all of your help!”

Katie from Brisbane, Queensland

Just wanted to say again, thank you so very much for my engagement ring. Pete and I are just so happy with it, and everyone who sees it thinks it’s gorgeous (I know they are supposed to say this, but they won’t put my hand down so I’m assuming they’re being more than genuine!).
You did such a fantastic job. I will be in touch with you, probably at the start of next year, about the wedding rings.
Will put my thinking cap on and come up with some ideas for you to work with this time round.”

Renee and Alex from Western Australia

I just wanted to say thank you the ring is so beautiful, exactly what we were after. We’ll get in touch again when we are needed wedding bands which we are not planning on needing for a few years.
Thanks again, we will highly recommend you.”

Heather from Brisbane, Queensland

Thank you so much for this amazing ring makeover. I couldn’t believe that such a tired, scratched old band could provide such a perfect base for your creative touch.
I absolutely love the engraving and the Amethysts are such a pretty purple. I am madly scrabbling through my jewellery box to find the next project.
I think it is my new obsession :-). Just wonderful, I can’t stop looking at it and the feedback from my friends has been fabulous.”

Nick from Soldier’s Hill, Victoria

“I just wanted to say how fantastic the ring is!! I’ve never worn jewelry before and love it.
Fits perfectly and, if can say so, think it looks great on me.
Thank you very much.”

Steve from Lara, Victoria

“To my surprise I received the ring today! As soon as I opened the box I was blown away. It is better than I expected even after seeing the photo.
Your jeweller did a great job; it is a magnificent piece of art. Thank you so much for all of your assistance; it couldn’t have been a smoother process.
It has been an absolute pleasure to work with you. I wish you all the best for your future projects.”

Stuart from Mackay, Queensland

“I am absolutely thrilled with the beautiful ring you helped me to create for our engagement.
Thank you for making it possible for us to create the ring using ethical materials. This was extremely important to us and I am so happy that I found your site.
The service you provided was everything that I could have hoped for. I really appreciated your help in finding such an amazing diamond and the perfect design.
I knew nothing about diamonds or jewellery and was quite nervous about the process of buying an engagement ring so it was wonderful that you were so willing and able to help.
It was a joy to deal with someone who loves their job, as you obviously do. I especially appreciated the regular contact you maintained throughout the process and the way you helped me to be well-informed. I know I can refer my friends to you with confidence.
As you know, Rosie said ‘Yes’ and she loves the ring. Thank you again for all your help.”

Jason from Victoria

“​The ring looks amazing, exactly what I had in my mind. Just wanted to thank you for all your help with everything. Not something I do everyday so your advice and help was greatly appreciated.
Also thank you to your jeweller, he did an amazing job.
So thanks a bunch and all the best.”
We’d love to add you to our happy family of customers

If you’re ready to talk design, give us a call or drop us a line. We’d love to help you turn your ideas into reality.